Return Policy
We want you to be completely satisfied with your purchase from Elizabeth Van Rayne. If you’re not happy with your order for any reason, we’re here to help.
Eligibility
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Returns must be initiated within [X] days of receiving your order.
Replace with days of company before return is void
Returns Process
To initiate a return, contact us through our website with your order details. Once your return is approved, we will provide instructions for returning the item.
Refunds
Once your return is received and inspected, we will issue a refund to your original payment method. Please note that shipping costs are non-refundable, and you may be responsible for return shipping fees.
Exchanges
If you would like to exchange your item for a different size, color, or style, contact us to arrange an exchange. Additional charges may apply for exchanges.
Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.
Final Sale Items
Certain items may be marked as final sales and are not eligible for returns or exchanges. Please check the product description carefully before making your purchase.
Return Shipping
When returning an item, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Us
If you have any questions or concerns about our return policy, contact us through our website.
